One communications services provider, responsible for managing 100,000 requests per year, sought out Focus Data to help balance speed of provision with data security.

A key driver for the integration of Focus Release Manager lied in its ability to provide flexibility which would ensure the organisation could respond to:

• A constantly changing internal technical environment
• A rapidly developing commercial market, driving new products
• Evolving Government policies
• Day-to-day demands of operational law enforcement needs

Focus Release Manager was integrated with middleware to automate 90% of data requests, using 53 different service definitions. The aim was to improve productivity, effectiveness and increase the transparency of workload and resource requirements.

Following its successful deployment, the company now has a cost of compliance that is less than half of other networks locally.